Los Angeles is filled with choices for getting your computer repaired. For onsite service for your office or home, you can expect to pay anywhere from $50-150/hour. Why not just hire a consultant for $50/hr.? Consider the following points:

Response Time - According to PC World Magazine, "Our reporters had to wait for one to three business days on average for a call back." You will receive a callback from Zylan technician within a half hour. You can also expect to have a technician deployed to your location in Los Angeles the very same day.

Availability - The $50/hr. organization is most likely a single technician. Although in the short-term, this may seem like a good idea, consider the following:

- Your technician gets the flu and cant work for 3 days
- Your technician goes on a two week vacation
- Your technician is having a busy week and can't get to your office/home for three days

The point is, hiring an organization with multiple technicians is essential for emergency situations. Your computer system is probably essential to running your business whether it be personal or professional. Zylan will not only deploy an available technician the same day you call, he/she will have instant access to all the essential information that your primary contact has like network information, computer history, ISP contact info, etc.

Skill Set - No one technician knows everything. Computer Consulting is really a broad term that comprises the following disciplines:
- PC Desktop support
- PC Server support
- Macintosh Desktop support
- Macintosh Server support
- Network Support
- Security
- Cabling/Wiring
- Hardware Repair
- Database/Application Development
Zylan employs a myriad of technician with complimentary disciplines. We are experts in all of the above categories and work to cross-train our staff.

Personality - Computers have become so essential to our everyday life. Having someone fix your computer is not like having a repair man fix your outdoor sprinklers. Computers are important to us and often very personal. - A good consultant must be able to explain problems in laymens terms - A good consultant must be able to lay out choices for his customer - A good consultant must be trusted in your house where your children may be present

• A good consultant must be able to explain problems in laymens terms - A good consultant must be able to lay out choices for his customer - A good consultant must be trusted in your house where your children may be present
• A good consultant should have the big picture and look out for your computer needs (backup strategy, hardware purchases, etc.)
• A good consultant is someone you can talk to without getting irritated.
• A good consultant is somebody you can build a professional relationship with and who you can grow to rely upon.

At Zylan, we are proud to have fostered great relationships with our clients. We offer the familiarity and reliability of in-office IT staff without the overhead.